Frequently asked questions

Each scan returns a confidence score alongside the species name, so you always see how sure the model is rather than a bare guess. Clear, well-lit photos of leaves, stems, and any affected areas give the strongest results. When confidence is low we say so and offer the closest alternative matches instead of asserting a single answer.

No. You get three free scans as a guest so you can try it properly first. Creating a free account saves your scan history, awards XP, and grows your tree — guest scans are not saved anywhere and disappear when you close the tab.

Photos are stored in a private bucket that only you can read, through short-lived signed links. We strip embedded location data from every image before it is saved, so a photo taken in your garden does not carry your GPS coordinates. You can delete any scan and its image from your dashboard at any time.

Every scan earns 25 XP, and every 100 XP raises your level. Your tree grows new branches as your level rises, and each individual scan attaches a leaf, coloured by that plant's health. Click any leaf to reopen that scan. It is a picture of your growing history, not a game you can lose.

Care plans lead with organic and permaculture-first methods: companion planting, soil health, and biological pest control before anything else. We flag when a problem is serious enough to warrant professional agronomic advice rather than pushing a home remedy that will not work.

Each scan returns a confidence score alongside the species name, so you always see how sure the model is rather than a bare guess. Clear, well-lit photos of leaves, stems, and any affected areas give the strongest results. When confidence is low we say so and offer the closest alternative matches instead of asserting a single answer.

No. You get three free scans as a guest so you can try it properly first. Creating a free account saves your scan history, awards XP, and grows your tree — guest scans are not saved anywhere and disappear when you close the tab.

Photos are stored in a private bucket that only you can read, through short-lived signed links. We strip embedded location data from every image before it is saved, so a photo taken in your garden does not carry your GPS coordinates. You can delete any scan and its image from your dashboard at any time.

Every scan earns 25 XP, and every 100 XP raises your level. Your tree grows new branches as your level rises, and each individual scan attaches a leaf, coloured by that plant's health. Click any leaf to reopen that scan. It is a picture of your growing history, not a game you can lose.

Care plans lead with organic and permaculture-first methods: companion planting, soil health, and biological pest control before anything else. We flag when a problem is serious enough to warrant professional agronomic advice rather than pushing a home remedy that will not work.

Each scan returns a confidence score alongside the species name, so you always see how sure the model is rather than a bare guess. Clear, well-lit photos of leaves, stems, and any affected areas give the strongest results. When confidence is low we say so and offer the closest alternative matches instead of asserting a single answer.

No. You get three free scans as a guest so you can try it properly first. Creating a free account saves your scan history, awards XP, and grows your tree — guest scans are not saved anywhere and disappear when you close the tab.

Photos are stored in a private bucket that only you can read, through short-lived signed links. We strip embedded location data from every image before it is saved, so a photo taken in your garden does not carry your GPS coordinates. You can delete any scan and its image from your dashboard at any time.

Every scan earns 25 XP, and every 100 XP raises your level. Your tree grows new branches as your level rises, and each individual scan attaches a leaf, coloured by that plant's health. Click any leaf to reopen that scan. It is a picture of your growing history, not a game you can lose.

Care plans lead with organic and permaculture-first methods: companion planting, soil health, and biological pest control before anything else. We flag when a problem is serious enough to warrant professional agronomic advice rather than pushing a home remedy that will not work.